FAQ
This is where all of those burning questions come to be answered. Here are some of the most frequently asked questions found with the ForgePoint carrier pigeons.
Collapsible content
What materials do you use?
We print in PLA & PETG for final pieces for a good combination of strength, temperature‑resistance, and eco‑friendliness.
How big are your props/collectibles?
Each listing shows exact dimensions in cm and inches, plus photos next to a 30 cm ruler for scale. Need a custom size? Drop us a message before ordering.
Can I request a custom colour or finish?
Usually yes! We keep a curated palette of filament and spray colours and can customise the print with that colour scheme. Send us a message and we’ll confirm options and price within 48 hrs.
Are your designs officially licensed?
All items are our original, fan‑inspired creations. We respect UK IP law and do not replicate trademarked logos or branding.
How long will my order take to make?
Most in‑stock collectibles ship within 3–5 working days. Made‑to‑order props and helmets take 1–2 weeks depending on size and finish level.
Which couriers do you use?
UK orders go via DPD (tracked 24 hr). You’ll get a tracking link as soon as your parcel leaves our studio.
Do you ship internationally?
Yes, to most countries with fully tracked services (DPD, UPS, or FedEx). Customs fees or import taxes are the buyer’s responsibility; we mark parcels as “plastic art collectible”.
What is your returns policy?
You have 14 days from delivery to change your mind (unused items, original packaging). Custom‑coloured or personalised pieces are non‑returnable unless faulty. See full policy here.
What is your returns policy?
You have 14 days from delivery to change your mind (unused items, original packaging). Custom‑coloured or personalised pieces are non‑returnable unless faulty. See full policy here.
Do you offer bulk or wholesale discounts?
We offer tiered pricing on 10+ units. Email us with quantities and deadlines for a quote.